FAQs

Check most frequently asked questions here
Order and Delivery Questions
What are the delivery options and costs?
When will my order arrive? How do I track it?
Help! There is a problem with my order! What do I do?
I made a mistake when ordering. Can I edit my order?
Website Questions
How do I find out the Best Before Date of a product?
I have been earning Club Nutricircle loyalty points, what do they do and how do I access them?
Products and Pricing
Do you have any discount codes?
Why are my favourite products not always in stock?
What products do you sell?
Do you sell products past their Best Before Date?
What is Nutricircle all about?
What is surplus food?
If you are here to tackle food waste and protect the environment, why don't you sell all of your products as cheaply as possible?
Do you actually help to protect the environment? And if so, how do you?
Why are you able to sell at such a big discount? And why aren't these products always sold at this price?
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